Location: Uxbridge, Greater London, UK (Hybrid/Onsite)

Employment Type: Full-Time, Permanent Employee

Salary: £50,000 - £60,000 annually

Position Overview

We are seeking a hands-on Business Systems Administrator to serve as the primary IT resource for our UK operations. This individual will act as the local "boots on the ground" IT representative, providing end-user support, managing office technology infrastructure, and serving as a liaison between the UK office and the global IT team.

This role is ideal for a mid-level IT professional who enjoys a blend of systems administration, technical support, project coordination, and infrastructure management. The successful candidate will play a key role in supporting an upcoming office relocation while helping establish and maintain a scalable IT environment for future growth.

Key Responsibilities

Infrastructure & Systems Administration:

- Manage and support local office IT infrastructure, including:

- Network switches

- Firewalls

- Wireless networking

- Internet connectivity

- Workstations and laptops

Assist with office relocation activities, including:

- Network setup and deployment

- Workstation installations

- Connectivity testing and troubleshooting

- Coordination with vendors and service providers

- Support integration of local infrastructure with the company's global IT environment.

- Maintain hardware inventory and technology documentation.

End-User Support:

- Serve as the primary onsite IT support resource for approximately 25–35 users.

- Troubleshoot hardware, software, network, and connectivity issues.

- Provide white-glove support for local employees and business stakeholders.

- Manage user onboarding, offboarding, and account administration.

- Escalate and coordinate application-related issues with internal subject matter experts when necessary.

- Microsoft 365 Administration

Administer Microsoft 365 services including:

- User account management

- SharePoint permissions and access

- Basic tenant administration

- Identity and access support

- Support collaboration and productivity tools within the Microsoft ecosystem.

Vendor & Project Coordination:

- Act as the primary liaison between the UK office and the corporate IT organization.

- Coordinate with external vendors, ISPs, and technology partners.

- Help manage technology-related projects and office initiatives.

- Support future IT improvement projects, including:

Mobile device standardization

- Microsoft Intune implementation

- Process and infrastructure improvements

Required Qualifications

4–7 years of experience in Systems Administration, Desktop Support, or IT Infrastructure roles.

Strong understanding of:

- Windows environments

- Microsoft 365 administration

- Networking fundamentals (switches, Wi-Fi, TCP/IP, firewalls)

- Endpoint support and troubleshooting

- Experience supporting small-to-medium business environments.

- Strong customer service and communication skills.

- Ability to work independently and manage multiple priorities.

- Experience coordinating with remote teams across different time zones.

Preferred Qualifications

Experience supporting office relocations or infrastructure deployments.

Familiarity with:

- Microsoft Intune

- Endpoint management solutions

- Dynamics 365 / Business Central environments

- Experience working within a global organization.

- Exposure to vendor management and project coordination.

What Success Looks Like

- Successfully supports the UK office relocation and technology deployment.

- Becomes the trusted onsite IT point of contact for local employees.

- Delivers responsive, high-quality technical support.

- Maintains a stable and secure local IT environment.

- Builds strong working relationships with both local staff and the global IT team.

- Helps drive future IT standardization and growth initiatives.

- Reporting Structure

- Reports into Corporate IT leadership.

- No direct reports initially.

- Acts as the primary IT representative for the UK office.

Work Schedule

- Standard UK business hours.

- Hybrid work arrangement anticipated following office relocation.

- Additional onsite presence may be required during major office move and infrastructure projects.